The standard you can't prove is the standard you don't have.
Every hotel runs on chaos. The best
ones control it.
Snapfix connects every part of your operation into one system your whole team actually uses. Separate systems for maintenance, housekeeping, compliance, and guest requests just means more different places for something to fall through.
Trusted across 60 countries
Used by 40,000+ hoteliers every day
The easiest app your team will use
Whether you have no system
or the wrong one, the result is the same.
Spreadsheets, group chats, WhatsApp, verbal handovers. Work lives everywhere and nowhere. Issues fall between teams. Nothing gets tracked until something goes wrong.
Software that was impressive in the demo but too complex for the corridor means teams will revert to old habits. The dashboard looks clean because nobody is logging what's actually happening on the ground.
Works with the systems you already have.
Every system generates signals.
Snapfix turns them into action.
How can we help
Snapfix connects to the PMS you already run and brings maintenance, housekeeping, guest communications and compliance into one platform. One place to see what's actually happening, instead of a spreadsheet here and a group chat there.
If your team can take a photo, they can use Snapfix. Setup takes minutes, not weeks, and teams are creating and closing tasks from day one. The more people using it, the more value you get, because it's built for the corridor, not the boardroom.
Compare performance across your whole portfolio without chasing individual GMs for updates. See which properties are on track and which need attention, and standardize how work gets done everywhere without losing what each property needs locally.
Fire safety, contractor documents and certification tracking are logged and tracked automatically across every property. When compliance lives in the system your teams already use, nothing gets missed and nothing depends on one person remembering.
Save hours, cut admin, and reduce repeat maintenance costs, all tracked from data your team is already generating. Fewer breakdowns mean fewer chances for something to go wrong in front of a guest, so properties on Snapfix see fewer 1-2★ reviews too. See it pay off, property by property.
The gap between your standards and reality isn't visible until it shows up in a review.
Snapfix closes that gap.
One platform. Every part of your operation.
Start with what you need.
Add the rest when you're ready.
Reactive and preventive. Every issue reported, assigned, tracked, and closed with photo proof.
AI-generated schedules. Real-time room status. PMS sync. No more chasing, guessing, or walking the floors.
Fire safety, contractor documents, certification tracking. Audit-ready at all times.
Communications
Guests message via WhatsApp. AI handles 85% automatically. Tasks created instantly for the rest.
Console
Portfolio-wide visibility. Compare performance across every property from one login.
Work-focused messaging built into operations. Turn a conversation into a task in seconds.
Management
Every asset logged, tagged, and tracked. Full history. Know when to repair and when to replace.
Speak to Snapfix like a teammate. Ask questions, create tasks, and get updates using plain language.
The best system is the one
your team actually uses.
Designed for the people doing the work. If you can take a photo, you can use Snapfix. No training programmes. No IT resources. Teams are up and running from Day 1
Teams up & Running
When something takes effort, teams skip it. Snapfix removes the friction; photo-first task creation, AI categorisation, automatic assignment. Issues get captured because capturing them is effortless. The more people using it, the more value you get.
speaks a thousand words
For the teams that actually run hotels. No language barriers and available in 21 languages, no miscommunication, no missed handovers.
hotel tech worldwide
Because Snapfix is so easy to adopt,
you will see value from Day 1.
What does this mean for my hotel?
negative
reviews
faster issue
resolution
reduction
in admin
per week saved
per manager
drop in repeat
maintenance costs
of guest requests
handled by AI
customer recommendation rate
of all hotel technology products
in Hotel Maintenance Software
A real-time window into every hotel
in your group.
No more calling around for updates. See live status across every property from one place, so you already know what's on track before a GM has to tell you.
Share the same SOPs across every property, so your brand standard doesn't depend on which site a guest happens to book.
Red, yellow, green across your whole portfolio means you know which site needs attention today, not next month's report.
Standards exist.
Execution often doesn't.
Brand standards, safety checks, legal requirements, franchise demands. Different sources, one system — so nothing depends on a binder, a memory, or the one person who might leave.
Build it once, and it applies the same wayeverywhere — not just wherever a veteran manager happens to be working that day.
The right guidance appears the moment a room is cleaned or a work order is raised, so the next incident isn't starting from zero because nobody could find what came before.
Without proof of the work, insurers price every property at the higher end of the range. Every check, photo, and corrective action is time- stamped, so you can prove it, not just claim it.
Snapfix is just stupid simple. Red, yellow, green and that's it. Everybody's got a driver's license, so everybody already knows what that means. It's a big part of why adoption across every department has been so fast; and with the photos,
the system doesn't care what language your team speaks, and that’s so important in hospitality.
"It didn't take more than half a day to configure Snapfix to our liking. The team was quick to help, but honestly, we could have done it ourselves. It was that easy."
40k daily users in 60+ countries
Branded hotels. Independent boutiques. Multi-property groups.
Sprawling estates. Global franchises.
One app, that's just as easy for all of them.
rate
rating
Everyone`s talking about AI.
We`re doing it.
We've watched the whole industry rush toward AI as a marketing message.Our position has always been different.
Every AI feature we've built has one job: remove a specific barrier that stops hotel teams from doing their best work.
Not AI for the sake of a demo. Not AI to impress a CTO. AI that maps the most efficient housekeeping route at 7am on a Tuesday.
That's the bar we hold ourselves to and it's a harder bar than most companies in this space are willing to set.
That's why adoption at Snapfix is always so high, we put the end user first every time.
We've watched the whole industry rush toward AI as a marketing message.Our position has always been different.
Every AI feature we've built has one job: remove a specific barrier that stops hotel teams from doing their best work.
Not AI for the sake of a demo. Not AI to impress a CTO. AI that maps the most efficient housekeeping route at 7am on a Tuesday.
That's the bar we hold ourselves to and it's a harder bar than most companies in this space are willing to set.
That's why adoption at Snapfix is always so high, we put the end user first every time.
We've watched the whole industry rush toward AI as a marketing message.Our position has always been different.
Every AI feature we've built has one job: remove a specific barrier that stops hotel teams from doing their best work.
Not AI for the sake of a demo. Not AI to impress a CTO. AI that maps the most efficient housekeeping route at 7am on a Tuesday.
That's the bar we hold ourselves to and it's a harder bar than most companies in this space are willing to set.
That's why adoption at Snapfix is always so high, we put the end user first every time.
We've watched the whole industry rush toward AI as a marketing message.Our position has always been different.
Every AI feature we've built has one job: remove a specific barrier that stops hotel teams from doing their best work.
Not AI for the sake of a demo. Not AI to impress a CTO. AI that maps the most efficient housekeeping route at 7am on a Tuesday.
That's the bar we hold ourselves to and it's a harder bar than most companies in this space are willing to set.
That's why adoption at Snapfix is always so high, we put the end user first every time.
AI that works for your team.
Not instead of them.
Photo taken. Task categorised, prioritised, and assigned automatically.
Dynamic schedules that update in real time as the day changes.
85% of requests are handled automatically. 2-hour reduction in response time. 24/7 in 100+ languages.
Create tasks, check status, and navigate operations using plain language or voice.
See it built around
your operation.
Every demo is specific to how your team works. Not a generic walkthrough.