Every hotel runs on chaos. The best
ones control it.

Snapfix connects every part of your operation into one system your whole team actually uses. Separate systems for maintenance, housekeeping, compliance, and guest requests just means more different places for something to fall through.

See Snapfix in action

Trusted across 60 countries

Used by 40,000+ hoteliers every day

The easiest app your team will use

Whether you have no system
or the wrong one, the result is the same.

No system yet

Spreadsheets, group chats, WhatsApp, verbal handovers. Work lives everywhere and nowhere. Issues fall between teams. Nothing gets tracked until something goes wrong.

A system that isn't Snapfix

Software that was impressive in the demo but too complex for the corridor means teams will revert to old habits. The dashboard looks clean because nobody is logging what's actually happening on the ground.

Works with the systems you already have.

Every system generates signals.
Snapfix turns them into action.

Guestline

Cloudbeds

Opera

Apaleo

Mews

Cloudbeds

Apaleo

Mews

Guestline

Cloudbeds

Guestline

Cloudbeds

Opera

Apaleo

Mews

Cloudbeds

Apaleo

Mews

Guestline

Cloudbeds

Guestline

Cloudbeds

Opera

Apaleo

Mews

Cloudbeds

Apaleo

Mews

Guestline

Cloudbeds

Guestline

Cloudbeds

Opera

Apaleo

Mews

Cloudbeds

Apaleo

Mews

Guestline

Cloudbeds

How we can help

A more connected operation

Team adoption

Multi-property management

Risk & compliance

ROI

A more connected operation

Stop piecing your day together from five different places.

Snapfix connects to the PMS you already run and brings maintenance, housekeeping, guest communications and compliance into one platform. One place to see what's actually happening, instead of a spreadsheet here and a group chat there.

Team adoption

The best system is the one your team actually still uses after 6 months.

If your team can take a photo, they can use Snapfix. Setup takes minutes, not weeks, and teams are creating and closing tasks from day one. The more people using it, the more value you get, because it's built for the corridor, not the boardroom.

Multi-property management

A clear line of sight into every hotel in your group.

Compare performance across your whole portfolio without chasing individual GMs for updates. See which properties are on track and which need attention, and standardize how work gets done everywhere without losing what each property needs locally.

Risk & compliance

Audit ready every day, not just before an inspection.

Fire safety, contractor documents and certification tracking are logged and tracked automatically across every property. When compliance lives in the system your teams already use, nothing gets missed and nothing depends on one person remembering.

ROI

Proof that shows up on the P&L and on TripAdvisor.

Save hours, cut admin, and reduce repeat maintenance costs, all tracked from data your team is already generating. Fewer breakdowns mean fewer chances for something to go wrong in front of a guest, so properties on Snapfix see fewer 1-2★ reviews too. See it pay off, property by property.

The gap between your standards and reality isn't visible until it shows up in a review.

Snapfix closes that gap.

One platform. Every part of your operation.
Start with what you need.
Add the rest when you're ready.

Maintenance

Reactive and preventive. Every issue reported, assigned, tracked, and closed with photo proof.

Housekeeping

AI-generated schedules. Real-time room status. PMS sync. No more chasing, guessing, or walking the floors.

Comply

Fire safety, contractor documents, certification tracking. Audit-ready at all times.

Guest
Communications

Guests message via WhatsApp. AI handles 85% automatically. Tasks created instantly for the rest.

Multi-Site
Console

Portfolio-wide visibility. Compare performance across every property from one login.

Chat

Work-focused messaging built into operations. Turn a conversation into a task in seconds.

Asset
Management

Every asset logged, tagged, and tracked. Full history. Know when to repair and when to replace.

AI Assistant

Speak to Snapfix like a teammate. Ask questions, create tasks, and get updates using plain language.

The best system is the one
your team actually uses.

Built for the corridor, not the boardroom

Designed for the people doing the work. If you can take a photo, you can use Snapfix. No training programmes. No IT resources. Teams are up and running from Day 1

DAY 1

Teams up & Running

Easy enough that nothing gets skipped

When something takes effort, teams skip it. Snapfix removes the friction; photo-first task creation, AI categorisation, automatic assignment. Issues get captured because capturing them is effortless. The more people using it, the more value you get.

A PHOTO

speaks a thousand words

A photo speaks a thousand words

For the teams that actually run hotels. No language barriers and available in 21 languages, no miscommunication, no missed handovers.

TOP 1%

hotel tech worldwide

Because Snapfix is so easy to adopt,
you will see value from Day 1.

What does this mean for my hotel?

-20%

negative
reviews

95%

faster issue
resolution

80%

reduction
in admin

12 hrs

per week saved
per manager

25%

drop in repeat
maintenance costs

85%

of guest requests
handled by AI

94%

customer recommendation rate

Top 1%

of all hotel technology products

#3 globally

in Hotel Maintenance Software

Book a Demo

A real-time window into every hotel
in your group.

Know what's happening, without asking

No more calling around for updates. See live status across every property from one place, so you already know what's on track before a GM has to tell you.

One standard, shared everywhere

Share the same SOPs across every property, so your brand standard doesn't depend on which site a guest happens to book.

Spot the one that needs you first

Red, yellow, green across your whole portfolio means you know which site needs attention today, not next month's report.

Standards exist.
Execution often doesn't.

Brand standards, safety checks, legal requirements, franchise demands. Different sources, one system, so nothing depends on a binder, a memory, or the one person who might leave.

One SOP, every property

Build it once, and it applies the same way everywhere, not just wherever a veteran manager happens to be working that day.

Surfaces in the task, not a binder

The right guidance appears the moment a room is cleaned or a work order is raised, so the next incident isn't starting from zero because nobody could find what came before.

Priced for what you can prove

Without proof of the work, insurers price every property at the higher end of the range. Every check, photo, and corrective action is time-stamped, so you can prove it, not just claim it.

The standard you can't prove is the standard you don't have.

Snapfix is just stupid simple. Red, yellow, green and that's it. Everybody's got a driver's license, so everybody already knows what that means. It's a big part of why adoption across every department has been so fast; and with the photos,
the system doesn't care what language your team speaks, and that’s so important in hospitality.

Steve Tardugno,

The Brownwood Hotel & Spa, Florida

"It didn't take more than half a day to configure Snapfix to our liking. The team was quick to help, but honestly, we could have done it ourselves. It was that easy."

Rory Rooney,

General Manager

Single locations

Hotel Groups

See all case studies

Trusted worldwide

40k daily users in 60+ countries

Branded hotels. Independent boutiques. Multi-property groups.
Sprawling estates. Global franchises.
One app, that's just as easy for all of them.

94% recommendation
rate

100+ Languages

4.7 ★ Hotel Tech Report
rating

24/7 Support

Everyone's talking about AI.
We're doing it.

We've watched the whole industry rush toward AI as a marketing message.Our position has always been different.
Every AI feature we've built has one job: remove a specific barrier that stops hotel teams from doing their best work.

Not AI for the sake of a demo. Not AI to impress a CTO. AI that maps the most efficient housekeeping route at 7am on a Tuesday.
That's the bar we hold ourselves to and it's a harder bar than most companies in this space are willing to set.

That's why adoption at Snapfix is always so high, we put the end user first every time.

— Brett Robbins, Snapfix CEO

AI that works for your team.
Not instead of them.

01.

AI Task Creation

Live

Photo taken. Task categorised, prioritised, and assigned automatically.

02.

Intelligent Housekeeping

Live

Dynamic schedules that update in real time as the day changes.

03.

Guest Comms AI

Live

85% of requests are handled automatically. 2-hour reduction in response time. 24/7 in 100+ languages.

04.

AI Ops Assistant

Coming Soon

Create tasks, check status, and navigate operations using plain language or voice.

What hotels ask before choosing Snapfix

These cover everything from setup to how it fits into your hotel. Anything else, we’ll cover it live.

Book a demo

Talk to support

What is Snapfix?

Snapfix is hotel operations software that brings maintenance, housekeeping, compliance and guest communications into one platform. It connects to the PMS you already use, so your whole team works from one system instead of spreadsheets, group chats and separate tools. Over 40,000 hoteliers in 60+ countries use Snapfix every day.

What does hotel operations software do?

Hotel operations software tracks the work that keeps a hotel running: maintenance issues, room cleaning, safety checks and guest requests. Managers can see what’s been reported, who’s on it and what’s done, without calling around for updates. Snapfix does this in one app, with photo proof for every completed task.

What is the best maintenance software for hotels?

The best hotel maintenance software is the one your team will actually use every shift, so ease of adoption, mobile access and value for money matter as much as the feature list. Snapfix is built mobile-first and photo-first, so staff report an issue by taking a picture on their phone, and most teams are up and running within a day. It covers reactive and preventive maintenance, with every issue reported, assigned, tracked and closed with photo proof. Rated 4.8/5 on Hotel Tech Report, Snapfix gives hotels a complete maintenance system at a price that works for a single property or a whole group.

What is the difference between Snapfix and a CMMS?

A CMMS focuses on maintenance and assets. Snapfix includes maintenance and asset management, and also covers housekeeping, compliance, guest communications and team chat in the same platform. It’s built for frontline hotel teams, so it’s simple enough to use on the floor, not just in the office.

Does Snapfix integrate with my PMS?

Yes. Snapfix connects with PMS systems including Opera, Mews, Cloudbeds, Apaleo and Guestline. Room status syncs in real time, so housekeeping schedules and maintenance tasks reflect what’s actually happening in the hotel.

How long does it take to set up Snapfix?

Most teams are up and running from Day 1. Snapfix doesn’t need training programmes or IT resources. Staff create a task by taking a photo, and Snapfix categorises and assigns it automatically, so there’s very little to learn. If your team can take a photo, they can use it.

Can Snapfix manage multiple hotels?

Yes. The Snapfix Multi-Site Console gives you live status across every property from one login. A red, yellow and green view shows which site needs attention today, and shared SOPs keep your brand standard the same at every property.

How does Snapfix help with hotel compliance and audits?

Snapfix tracks fire safety checks, contractor documents and certifications in one place, so you’re audit-ready at all times. Every check, photo and corrective action is time-stamped, which means you can prove the work was done, not just claim it.

How does Snapfix use AI?

Snapfix uses AI to support hotel teams, not replace them. Photos become tasks that are categorised, prioritised and assigned automatically. Housekeeping schedules update in real time, and Guest Comms AI handles 85% of guest requests. An AI Ops Assistant for plain-language and voice commands is coming soon.

What results do hotels see with Snapfix?

Hotels using Snapfix see 20% fewer negative reviews, 95% faster issue resolution and 80% less admin. Managers save 12 hours a week each, and repeat maintenance costs drop by 25%.