Work orders are created by taking a photo or video, and giving it a title.
In order to emphasize the issue, call-outs can be added using the sketch tools or tasks can be set as high priority.
Work orders and tasks are organized in customizable Groups. Within Groups, Tasks are sorted in Red, Yellow and Green "traffic lights".
A common use case for the traffic light is: Red: issue or task is reported, Yellow: in-progress, Green: completed.
Each task includes its own instant messaging to collaborate with your team. A task can be tagged, prioritized, assigned and shared with users, and progressed to completion using the traffic lights.
The Snapfix dashboard includes all critical information to track tasks, accountability and team productivity.
Snapfix reports include Task reports, Time reports and Checklist Exception reports.
All reports are exportable to Excel or PDF.
For planned tasks, Snapfix has a simple to use scheduler, with a calendar view, which allows the user to plan and organize recurring tasks.
To drive consistency, use the powerful checklist that includes a checklist signature sign-off, providing a full audit trail.
Snapfix supports NFC electronic tags. An NFC Tag can be simply set up, and configured to confirm 'proof of physical location'.
For example, with a simple tap of a phone, Snapfix will record a user's location, tick a checklist item or confirm the identity of an Asset.
Snapfix is fully customizable to each Customer and Team.
The purpose of a group and the traffic light definitions can be configured.
User permissions can be administered to allow or restrict access.
Tag categories and tag lists are fully defined by the user.
Snapfix uses an Open APIs platform, to connect with other systems, email utilities, Single Sign On services, and IOT Smart Devices.
Talk to us to discuss your specific needs with regards to integrations.