Scott Eddy is one of hospitality’s most recognised personalities, known for his no-nonsense approach to social media, branding, and storytelling. With a career that spans luxury travel, digital marketing, and global brand building, Scott has worked with some of the world’s leading hotel groups and tourism boards to elevate their online presence and connect authentically with guests.
As a keynote speaker and consultant, he is passionate about helping hotels tell their stories with honesty and impact. Scott’s straight-talking insights have inspired thousands of hospitality professionals to embrace authenticity, build community, and turn followers into loyal guests.
.png?width=300&height=300&name=Headshots%20(7).png)
Brett Robbins is the CEO of Snapfix, the visual-first operations platform used by thousands of hotels worldwide to streamline operations by improving maintenance, compliance, and communication.
With a background in technology and operational leadership, Brett is driven by one goal; helping hotel teams deliver exceptional guest experiences through simplicity and consistency.
Under his leadership, Snapfix has become a trusted partner for hotels seeking operational excellence through collaboration and productivity. Brett brings a practical, people-first perspective to how technology can empower staff, enhance consistency, and create guest experiences that truly match the brand story.
-1.png?width=300&height=300&name=Headshots%20(4)-1.png)
.png?width=600&height=201&name=Untitled%20design%20(11).png)
Brocket Hall Estate
“Snapfix has brought about a significant transformation in the way we manage our properties. With its user-friendly platform, we can now easily streamline our daily tasks, assign responsibilities, and communicate seamlessly across teams—leading to a noticeable boost in our efficiency and productivity levels.”
InterContinental
"Snapfix is great for our hotel's maintenance and cleaning tasks. Using photos for communication is so easy and efficient for our team. I recommend Snapfix highly to any hotelier."
.png?width=600&height=201&name=Untitled%20design%20(24).png)
Highway West Vacations
“There are few software solutions in hospitality that qualify as easy wins, but Snapfix is definitely one of them.”
.webp?width=60&height=19&name=cropped-HWV_ModernLogo_Registered%20(1).webp){kind=small}
-1.png?width=600&height=201&name=Untitled%20design%20(23)-1.png)
Eccles Hotel
“Snapfix has brought about a significant transformation in the way we manage our properties. With its user-friendly platform, we can now easily streamline our daily tasks, assign responsibilities, and communicate seamlessly across teams—leading to a noticeable boost in our efficiency and productivity levels.”
.jpg?width=60&height=60&name=Headshots%20(5).jpg)
.png?width=600&height=201&name=Untitled%20design%20(22).png)
Skyview Bangkok
“Snapfix has become an integral part of our operations. We've rolled it out across every department, and the transparency, data, insights, productivity, and process improvements have been nothing short of remarkable. Most importantly, it's had a significant positive impact on our guest experience.”
.jpg?width=60&height=60&name=Headshots%20(4).jpg)
.png?width=137&height=102&name=Snapfix_Logo_NewTagline_hires%20(12).png "Snapfix_Logo_NewTagline_hires (12)"){kind=logo}
